Michael Ross
About Michael Ross
Chief Retail Scientist Michael Ross
Michael Ross holds the title of Chief Retail Scientist. His extensive experience in retail innovation and analytics underpins his role, where he focuses on forward-thinking strategies and solutions for the retail industry. His expertise is highly sought after in the field of retail science, leveraging his background in both practical and theoretical aspects of retail management.
Non-Executive Director at Sainsbury’s Bank and N.Brown
Michael Ross serves as a Non-Executive Director for Sainsbury’s Bank and N.Brown. His role involves providing strategic guidance and governance oversight, utilizing his extensive experience in retail and financial services. Ross plays a crucial part in shaping the strategic direction and operational excellence of these organizations.
Executive Fellow at The London Business School
Michael Ross is currently an Executive Fellow at The London Business School. In this role, he engages with academic and professional communities, sharing his knowledge and experience in retail science. Ross contributes to the development of future business leaders through lectures, workshops, and research collaborations.
Co-Founder of DynamicAction and figleaves.com
Michael Ross has co-founded two significant ventures in the retail sector. He was the Co-Founder of DynamicAction, a cloud-based solution designed to provide actionable insights for retailers. Additionally, he co-founded figleaves.com, one of the UK's first online retailers, where he also served as CEO. Both ventures underscore his innovative approach in leveraging technology for retail success.
Educational Background and Publications
Michael Ross holds an MA in Mathematics from the University of Cambridge. His academic prowess is complemented by his contributions to literature in the retail and business fields. Ross is the author of numerous articles featured in The Harvard Business Review. He has also published a book titled 'The Customer Based Audit: The First Step of the Journey to Customer Centricity' with Wharton School Press, providing valuable insights into customer-centric strategies.