Peter Wells
About Peter Wells
Peter Wells serves as the Senior Customer Success Manager at EDITED in London, where he has worked since 2021. He has extensive experience in customer success roles, including previous positions at Lexer and a background in business development and web design.
Work at EDITED
Peter Wells has been serving as the Senior Customer Success Manager at EDITED since 2021. Based in London, England, he has led the EMEA Customer Success team, collaborating with major consumer brands including H&M, Liberty, Mulberry, Desigual, and Wehkamp. His role involves implementing technology and strategy to enhance revenue growth, operational efficiency, and customer experiences. He played a significant role in the transition of DynamicAction following its acquisition by EDITED in May 2021.
Previous Experience at Lexer
Before joining EDITED, Peter Wells worked at Lexer in various roles from 2015 to 2020. He began as a Software Support & Web Designer in 2015, then transitioned to Customer Success Manager in 2017. He advanced to Senior Customer Success Manager in 2018 and also held the position of Business Development Manager for 11 months in 2016. His tenure at Lexer spanned across multiple positions, contributing to customer success initiatives and business development.
Educational Background
Peter Wells completed his secondary education at Melbourne Grammar School, where he achieved the Victorian Certificate of Education from 1994 to 2007. He furthered his studies at the University of Melbourne, obtaining a Bachelor's degree in Environments & Economics from 2008 to 2012. His educational background has provided a foundation for his career in customer success and business development.
Entrepreneurial Venture
Peter Wells founded Warrior Shoes Australia, where he operated from 2011 to 2013. This entrepreneurial experience contributed to his understanding of business operations and customer engagement, which he later applied in his roles at Lexer and EDITED.
Specialization in Customer Success
Peter Wells specializes in implementing technology and strategy to enhance revenue growth, operational efficiency, and customer experiences. His expertise is particularly focused on large and trusted companies, where he leverages his skills to drive customer success and satisfaction.