Samantha Costanza
About Samantha Costanza
Samantha Costanza is a Senior Customer Support Specialist currently working at EDITED in the New York City Metropolitan Area. She has a background in communication and media studies, with previous roles in customer support, account management, and education.
Current Role at EDITED
Samantha Costanza serves as a Senior Customer Support Specialist at EDITED, a position she has held since 2021. In this role, she is responsible for providing high-quality support to customers, ensuring their needs are met effectively. Her experience in customer service contributes to her ability to handle inquiries and resolve issues efficiently within the New York City Metropolitan Area.
Previous Experience in Customer Support and Management
Prior to her current role, Samantha worked at The Araca Group as an Account Manager from 2018 to 2020. In this position, she managed client accounts and facilitated communication between clients and the company. Additionally, she served as a Receptionist at Matador Content from 2017 to 2018, where she handled front desk operations and customer interactions, further enhancing her customer service skills.
Internship Experience at WP Theater
In 2016, Samantha completed a two-month internship at WP Theater as an Artistic/Literary Intern. During this time, she gained experience in the arts sector, contributing to various projects and assisting with literary tasks in the Greater New York City Area.
Educational Background
Samantha holds a Bachelor’s Degree in Communication, Theatre, and Women's and Gender Studies from Boston College, where she studied from 2012 to 2016. She also studied at the University of Melbourne, focusing on Communication and Media Studies, and participated in a Study Abroad program in 2014 for 11 months. This educational background has provided her with a strong foundation in communication and the arts.
Teaching Experience
From 2014 to 2017, Samantha worked as a Substitute Teacher at Pleasantville UFSD. This role involved providing instruction and support to students across various grades, allowing her to develop skills in education and classroom management in the Greater New York City Area.