Noelle Batema
About Noelle Batema
Noelle Batema serves as the US Team Lead for Customer Success at eduMe, where she has worked since 2022. With over six years of experience in startups across Silicon Valley and the UK, she specializes in building strong client relationships in marketplace and SaaS environments.
Work at EduMe
Noelle Batema currently serves as the US Team Lead for Customer Success at eduMe, a position she has held since 2022. In this role, she is responsible for overseeing customer success initiatives and ensuring client satisfaction within the Los Angeles Metropolitan Area. Prior to her current position, she worked as a Senior Customer Success Manager at eduMe for 8 months in 2022, further solidifying her expertise in customer relationship management within the organization.
Previous Experience in Customer Success
Noelle Batema has extensive experience in customer success roles across various companies. She worked at Orka Works as the Head of Customer Success and Community from 2019 to 2021, and as a Customer Success Manager from 2019 to 2019. Additionally, she held the position of Customer Success Manager at Shippo from 2021 to 2022. Her background includes a role as Community and Learning Manager at iCracked Inc. from 2017 to 2018, demonstrating her capability in managing customer relationships and community engagement.
Educational Background
Noelle Batema studied at UC San Diego, where she earned a Bachelor of Arts (BA) in Communication. She also attended Universitat Pompeu Fabra, further enhancing her educational qualifications. Her academic background supports her professional focus on communication and client relations.
Experience in Community Engagement
Noelle Batema has a strong foundation in community engagement, having worked as a Community Manager at Deliv from 2016 to 2017 and as Community Engagement Manager at Orka Works from 2018 to 2019. These roles involved fostering community relationships and enhancing user experience, which are critical components of customer success in technology-driven environments.
International Experience
Noelle Batema has gained international experience through her role as Auxiliar de Conversacion at Comunidad de Madrid from 2014 to 2016. This position allowed her to develop her communication skills in a multicultural setting, contributing to her ability to build relationships in diverse environments.