Laura Borzi
About Laura Borzi
Laura Borzi is a Reservation Consultant at edyn in Bristol, England, with a background in tourism and a passion for coaching and empowering colleagues. She has held various roles in the hospitality industry, including positions at ZARA SA and PREMIER SUITES, and has a strong belief in fostering teamwork and a positive work environment.
Work at Edyn
Laura Borzi has been employed as a Reservation Consultant at Edyn since 2020. Her role involves managing reservations and providing support to guests. Based in Bristol, England, she has contributed to the company's operations for four years. Laura's approach emphasizes teamwork and creating a positive atmosphere, which aligns with Edyn's commitment to customer service.
Previous Experience in Hospitality
Before joining Edyn, Laura worked at PREMIER SUITES as a Receptionist from 2018 to 2020 in Bristol. Prior to that, she served as a Shift Supervisor at ALCOTT from 2010 to 2015 in Rome, Italy. Her experience in these roles has equipped her with skills in customer service and team management, enhancing her capabilities in the hospitality industry.
Education and Expertise
Laura Borzi studied Tourism and Travel Services Marketing Operations, achieving a High Diploma in Italy. She also attended Sapienza Università di Roma, where she pursued Cultural and Language Mediation, although she did not complete her degree. Her educational background supports her career in hospitality and customer service.
Leadership and Coaching Skills
Laura possesses a leader personality that fosters comfort and openness among colleagues. She has a passion for coaching and empowering others to realize their potential. Her belief in teamwork and creating a positive atmosphere contributes to better results within her work environment.
Work at ZARA SA
Laura worked at ZARA SA as Head Cashier from 2015 to 2018 in Bristol, United Kingdom. In this role, she managed cash operations and provided customer service, further developing her skills in retail and team leadership.