Massimiliano Cardillo
About Massimiliano Cardillo
Massimiliano Cardillo serves as the General Manager of Cove Landmark Pinnacle at Edyn, overseeing operations and strategic initiatives since 2021. His extensive background includes roles in hospitality management and quality assurance across various international locations.
Current Role at Edyn
Massimiliano Cardillo serves as the General Manager of Cove Landmark Pinnacle at Edyn since 2021. In this role, he oversees various operational aspects, including health and safety audits and ongoing preventative maintenance. He is responsible for managing the refurbishment of the property, which includes budget management and contractor liaison. His leadership focuses on enhancing guest experiences while ensuring effective cost-control management.
Previous Experience in Hospitality
Prior to his current position, Cardillo held several roles within the hospitality sector. He worked as a Multi-site Apartment Manager at Edyn from 2020 to 2021. He also served as the Pre-opening General Manager for Cove Landmark Pinnacle and interim Operations Head of the London Region at Edyn for four months in 2021. His experience includes working with renowned establishments such as Four Seasons Hotels and Resorts as Residences Operations Manager Pre-Opening from 2019 to 2020.
Background in Business Management
Massimiliano Cardillo has a solid educational foundation in business management. He studied Global Business Management at Coventry University London, where he earned a Bachelor of Arts degree from 2017 to 2019. Additionally, he completed a BTEC Higher National Diploma in Hospitality Administration/Management at The City College London from 2015 to 2017. His academic background supports his operational and strategic roles in the hospitality industry.
Early Career and Development
Cardillo began his career in the hospitality industry with various roles at Autogrill, including General Store Manager and Quality Specialist, between 2002 and 2007. He also gained experience in the food and beverage sector as a Company Business Manager at Burger King Corporation from 2008 to 2009. His diverse early career laid the groundwork for his subsequent advancements in hospitality management.
Skills and Responsibilities
In his current role, Massimiliano Cardillo identifies upselling opportunities to enhance guest experiences and increase revenue. He collaborates with the Sales Team and Revenue Management Team to seek opportunities for growth in revenue and occupancy. His responsibilities also include managing outsourced housekeeping partnerships and overseeing operational strategies to inform future business decisions.