Chaz Hamel
About Chaz Hamel
Chaz Hamel is a Customer Technical Support Engineer with a background in IT and customer service. He has experience working for companies such as iCorps Technologies and MKS Instruments, and holds a degree in Computer Engineering from Wentworth Institute of Technology.
Work at Egress
Chaz Hamel has been employed at Egress Software Technologies as a Customer Technical Support Engineer since 2020. In this role, he is responsible for providing technical support and troubleshooting assistance to customers. His experience in this position has allowed him to enhance his customer service skills and technical expertise. Egress Software Technologies is known for its focus on data security and privacy solutions, and Chaz plays a crucial role in ensuring customer satisfaction through effective support.
Previous Experience in IT
Before joining Egress, Chaz worked at iCorps Technologies as an Associate Technology and Systems Consultant for seven months in 2019. This position provided him with valuable experience in IT consulting and further developed his troubleshooting skills. Additionally, he served as an Information Technology Specialist at Suffolk Construction for three months in 2017, where he contributed to IT support and systems management. He also completed a three-month internship as a Valve Solutions Engineering Intern at MKS Instruments in 2018.
Education and Expertise
Chaz Hamel studied at Wentworth Institute of Technology, where he earned a degree in Computer Engineering from 2015 to 2019. His education provided him with a strong foundation in circuit building, troubleshooting, and digital circuit designs. Chaz has also developed expertise in mechanical clocks, including skills in cleaning and fixing them. His academic background and hands-on experience contribute to his technical proficiency in various engineering and IT disciplines.
Skills and Personal Projects
Chaz possesses a range of technical skills, including circuit building and troubleshooting. He has undertaken personal projects that involved overcoming design challenges, demonstrating his problem-solving abilities and practical application of engineering concepts. His experience in the field has equipped him with the necessary skills to address complex technical issues effectively.