Dane Robson
About Dane Robson
Dane Robson is a Technical Support Analyst at Egress Software Technologies and has served as a Communication Specialist in the British Army since 2013. He has previous experience in first line support at Lloyds Bank and studied Information Technology at Zenos IT Academy.
Work at Egress
Dane Robson has been employed at Egress Software Technologies since 2018, serving as a Technical Support Analyst. In this role, he provides assistance and solutions to clients, ensuring that their software experience is efficient and effective. His responsibilities include troubleshooting technical issues, guiding users through software functionalities, and collaborating with other teams to enhance product performance.
Current Role in the British Army
In addition to his position at Egress, Dane Robson has been working as a Communication Specialist with the British Army since 2013. This role involves managing communication systems and ensuring effective information flow within military operations. His experience in this position contributes to his technical skills and understanding of communication technologies in high-pressure environments.
Previous Experience at Lloyds Bank
Before his current roles, Dane Robson worked at Lloyds Bank from 2010 to 2012 as a 1st Line Support professional. Based in Leeds, United Kingdom, he provided initial support to customers, addressing their inquiries and resolving issues related to banking services. This experience laid the foundation for his technical support skills and customer service capabilities.
Education and Expertise
Dane Robson studied at Zenos IT Academy, where he completed a course in Information Technology in 2010. This program lasted for 11 months and equipped him with essential IT skills and knowledge. His education has been instrumental in his career, enabling him to excel in technical support and communication roles.