Irina Ichim

Graduate Technical Services Engineer @ Egress

About Irina Ichim

Irina Ichim is a Graduate Technical Services Engineer at Egress Software Technologies in Sheffield, England. She has a diverse work history, including roles in technical support, teaching assistance, and project management, alongside a strong academic background in Mathematics from The University of Sheffield.

Work at Egress Software Technologies

Irina Ichim has been employed at Egress Software Technologies as a Graduate Technical Services Engineer since 2021. In this role, she applies her technical skills to support the company's software solutions. Her responsibilities include troubleshooting issues, assisting clients with technical inquiries, and contributing to service improvements. This position has allowed her to leverage her educational background in mathematics and technical expertise in a professional setting.

Previous Employment Experience

Prior to her current role, Ichim held various positions in different organizations. She worked as a Technical Support Advisor at Plusnet for three months in 2021. Earlier, she served as a Teaching Assistant at King Edward VII School and All Saints Catholic School in 2019. Additionally, she gained experience in the banking sector, working as an Assistant Analyst and Project Management Assistant at Lloyds Banking Group in 2017 and 2018, respectively. Her diverse work history includes roles in hospitality as a Crew Member at Five Guys and a Bartender at BULLSHEAD RESTAURANT and Piccolino Ristorante.

Education and Expertise

Ichim studied Mathematics at The University of Sheffield, where she achieved a Master of Mathematics (MMath) degree from 2015 to 2020. During her studies, she engaged in a mathematics outreach program aimed at promoting STEM education in local schools. She also contributed to a university research project focused on mathematical modeling, which was presented at a regional academic conference. Her educational background equips her with strong analytical skills and a solid foundation in mathematical principles.

Volunteering and Mentorship

In addition to her professional experience, Ichim has a history of volunteering and mentorship. She served as a Volunteering Ambassador at The University of Sheffield from 2016 to 2017, promoting university initiatives and engaging with the community. Furthermore, she volunteered as a mentor for first-year mathematics students, providing guidance to help them transition into university life. Her commitment to supporting others reflects her dedication to education and community involvement.

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