Ketan Chudasama
About Ketan Chudasama
Ketan Chudasama is an IT Operations Engineer at Egress Software Technologies, specializing in endpoint management and infrastructure migration. He has extensive experience in IT support and engineering roles across various organizations, including IBM and Philips, and actively mentors university students.
Work at Egress Software Technologies
Ketan Chudasama has been serving as an IT Operations Engineer at Egress Software Technologies since 2021. In this role, he has led significant initiatives, including the migration of on-premises infrastructure to a Microsoft Hybrid Join model. This migration has enhanced endpoint management through Intune and improved device provisioning via Autopilot. His responsibilities also include managing IT operations and supporting the overall technology infrastructure of the organization.
Previous Experience in IT Operations
Prior to his current role, Ketan worked at IBM as a Senior Windows 10 Engineer from 2019 to 2021. He also held a position as a Windows 10 Engineer for a brief period in 2019. His earlier experience includes working as a 1st & 2nd Line IT Support Engineer at University College London from 2018 to 2019, and as a Telehealth Platform Designer at Philips from 2015 to 2018. Ketan's extensive background in IT support and engineering has equipped him with a diverse skill set in technology operations.
Education and Certifications
Ketan Chudasama earned a Bachelor of Science degree in Chemistry from the University of Surrey, where he studied from 2005 to 2009. He further enhanced his technical skills by achieving the Jamf Pro 200 certification in 2019 after completing an 11-month program at Jamf. His educational background and certifications support his expertise in IT operations and endpoint management.
Key Projects and Initiatives
Throughout his career, Ketan has spearheaded various projects that have improved IT infrastructure and operations. He managed the transition of leased lines across three office locations to a new vendor, which included necessary adjustments to firewalls and VPNs. Additionally, he directed the deployment of Jamf MDM solutions for Apple macOS and iOS devices, as well as Samsung Knox and Intune for Android devices. Ketan also led the implementation of a new corporate Intranet solution using the SharePoint Online platform.
Mentorship and Support for Students
Ketan actively supports and mentors university students during their 12-month placements. He provides guidance, training, and mentorship to help students develop their skills and gain practical experience in the IT field. This commitment to mentoring reflects his dedication to fostering the next generation of IT professionals.