Stephen Barton
About Stephen Barton
Stephen Barton is a Customer Services Engineer at Egress Software Technologies in Sheffield, United Kingdom, with extensive experience in IT support and service desk roles. His career includes positions at ask4 Limited, Virgin Media, and HM Forces as part of the Royal Corps of Signals.
Work at Egress
Stephen Barton has been employed at Egress Software Technologies as a Customer Services Engineer since 2018. In this role, he is responsible for providing technical support and assistance to customers, ensuring that their needs are met effectively. His position is based in Sheffield, United Kingdom, where he utilizes his extensive experience in IT service desk roles to enhance customer satisfaction.
Previous Employment Experience
Before joining Egress, Stephen worked at Virgin Media from 2012 to 2018 in a Business Service Desk role. His earlier experience includes a position at ask4 Limited as 1st Line Support from 2009 to 2012. Additionally, he served in the HM Forces as part of the Royal Corps of Signals for eight years, from 1999 to 2007, which included both UK and overseas assignments.
Education and Qualifications
Stephen attended several educational institutions, including Athelstan Middle School and Handsworth Grange School. He achieved qualifications in English Language and Literature during his time at Handsworth Grange. He also holds a BTEC Advanced Award Level 3 in Copper & Fibre Installations and possesses various Microsoft qualifications, which contribute to his expertise in IT support.
Background in the Armed Forces
Stephen has a background in the Royal Signals, a branch of the British Armed Forces. His service spanned eight years, during which he gained valuable skills and experience that have been beneficial in his subsequent IT support roles. This military experience has contributed to his strong work ethic and problem-solving abilities in technical environments.
IT Support Experience
With a solid foundation in IT service desk roles, Stephen has developed extensive experience in IT support. His career has involved various responsibilities, including troubleshooting technical issues and providing customer assistance. His practical knowledge in this field is complemented by his formal education and qualifications.