Zakaria H.
About Zakaria H.
Zakaria H. is a Technical Support Engineer at Egress Software Technologies, where he has worked since 2015. He holds a Bachelor of Engineering in Software Engineering from the University of Westminster, which he completed in 2014.
Current Role at Egress Software Technologies
Zakaria H. serves as a Technical Support Engineer at Egress Software Technologies. He has held this position since 2015, contributing to the company's commitment to providing high-quality technical assistance. His role involves addressing customer inquiries, troubleshooting issues, and ensuring the effective use of Egress products. With nearly nine years of experience in this position, Zakaria has developed a deep understanding of the software and its applications.
Previous Experience at Egress Software Technologies
Prior to his current role, Zakaria worked as a 2nd Line Support Engineer at Egress Software Technologies for a duration of ten months from 2016 to 2017. During this time, he was based in London, United Kingdom. His responsibilities included providing advanced technical support and resolving complex issues for customers, which helped him build a strong foundation in customer service and technical problem-solving.
Education and Expertise in Software Engineering
Zakaria H. studied at the University of Westminster, where he pursued a Bachelor of Engineering (BEng) in Software Engineering. His studies spanned from 2010 to 2014, equipping him with essential knowledge and skills in software development, programming, and system design. This educational background supports his technical capabilities in his current and previous roles.