Andrea Di Camillo
About Andrea Di Camillo
Andrea Di Camillo is a Senior Customer Success Manager at Eigen Technologies, where she focuses on client education and technical training for the company's machine learning platform. She has a diverse background in client services and account management, having previously held positions at Fidelus Technologies and TransPerfect.
Current Role at Eigen Technologies
Andrea Di Camillo serves as a Senior Customer Success Manager at Eigen Technologies, a position held since 2022. In this role, she focuses on providing client education and technical training regarding Eigen's machine learning platform. She is responsible for refining implementation materials to ensure they align with industry best practices. Additionally, Andrea has organized and executed strategic initiatives aimed at enhancing customer engagement, such as quarterly newsletters and webinars.
Previous Experience at Fidelus Technologies
Prior to her current role, Andrea worked at Fidelus Technologies as a Client Success Manager from 2021 to 2022. During her tenure, she was involved in managing client relationships and ensuring their success with the company's services. This experience contributed to her expertise in client education and technical training.
Background in Client Services at TransPerfect
Andrea's career includes significant experience at TransPerfect, where she held multiple roles. She served as Account Lead in Client Services from 2019 to 2020, managing client accounts and ensuring satisfaction. Additionally, she worked as Manager of Language Departments from 2015 to 2019 and as a Quality Manager from 2010 to 2014. These positions provided her with a strong foundation in client management and service delivery.
Educational Qualifications
Andrea Di Camillo holds a Bachelor of Arts in Italian Studies with Honors and a Minor in Creative Writing from New York University. She furthered her education by obtaining a Master of Arts in Italian Language and Literature from the same institution. Her academic background supports her professional roles, particularly in client communication and training.
Financial Services Account Management
In her current position at Eigen Technologies, Andrea is responsible for the success of financial services accounts, managing contracts valued at $125,000 and above. This responsibility underscores her capability in handling high-value client relationships and ensuring their ongoing satisfaction with the company's offerings.