David J. Brooks
About David J. Brooks
David J. Brooks serves as the Chief Operating Officer and Chief Customer Officer at Eigen Technologies, where he has worked since 2023. With over 30 years of experience in financial services and technology, he specializes in Anti-Financial Crimes, Compliance, and Risk domains.
Work at Eigen Technologies
David J. Brooks has been serving as the Chief Operating Officer and Chief Customer Officer at Eigen Technologies since 2023. In this role, he is responsible for overseeing the company's operations and customer engagement strategies. Prior to this position, he held the role of Chief Customer Officer at Eigen Technologies from 2020 to 2023, where he focused on enhancing customer relationships and driving business growth.
Education and Expertise
David J. Brooks holds a Bachelor of Arts in Economics from Queens College, part of the City University of New York. He possesses subject matter expertise in Anti-Financial Crimes, Compliance, and Risk domains. His educational background and extensive experience in financial services and technology have equipped him with a deep understanding of the industry.
Background in Financial Services
David J. Brooks has over 30 years of experience in the financial services sector, working at the intersection of finance and technology. His career includes significant roles at various organizations, including Merrill Lynch, NICE Actimize, and Capgemini. He has managed cross-functional teams and has been involved in projects related to KYC, AML, and digital transformation initiatives.
Professional Experience
Throughout his career, David J. Brooks has held several key positions. He was a Senior Director at Capgemini, where he led the Financial Crimes Practice. He also served as Vice President at Merrill Lynch, managing various projects related to operations and technology. His roles at NICE Actimize and Mantas Inc. further solidified his expertise in professional services and financial crimes.
Achievements in Digital Transformation
David J. Brooks has a proven track record of driving digital transformation in financial institutions. He has leveraged technologies such as Artificial Intelligence, Machine Learning, Natural Language Processing, and Robotic Process Automation to enhance operational efficiency and compliance. His leadership in these areas has contributed to significant advancements in the financial services industry.