Stacey Cisse
About Stacey Cisse
Stacey Cisse serves as the Delivery Solutions Leads Manager at eimagine, where she has worked since 2022. With a background in customer service, training, and project management, she has held various roles in companies such as CNO Financial Group and American Specialty Health.
Current Role at eimagine
Stacey Cisse serves as the Delivery Solutions Leads Manager at eimagine, a position she has held since 2022. In this role, she is responsible for overseeing the delivery of solutions, ensuring that projects are completed efficiently and effectively. Her extensive experience in customer service and training enhances her capability to lead teams and manage client expectations.
Previous Experience in Project Management
Before her current role, Stacey Cisse held various positions that contributed to her project management expertise. She worked as a CRM Project Manager and Scrum Master at American Specialty Health from 2015 to 2017. Additionally, she served as a Delivery Solutions Lead at eimagine from 2019 to 2022 and as a Sr. Business Analyst from 2018 to 2019, where she gained comprehensive knowledge of project management tools and techniques.
Background in Customer Service and Training
Stacey Cisse has a solid background in customer service and training, with over a decade of experience in these areas. She worked at MDwise, Inc. as a Customer Service Trainer and Quality Analyst from 2009 to 2015. Prior to that, she held multiple roles at CNO Financial Group, including Trainer and Change Agent, which provided her with a strong foundation in service excellence.
Education and Academic Background
Stacey Cisse studied at Hanover College, where she completed her education from 2000 to 2004. This academic background has contributed to her professional development and understanding of the business landscape, particularly in relation to her roles in project management and customer service.
Expertise in Medicaid and Insurance
Stacey Cisse possesses a strong understanding of Medicaid and insurance, which complements her project management skills. This expertise is particularly valuable in her current role, where she manages delivery solutions that may involve navigating complex healthcare systems and regulatory requirements.