Vianca Diaz
About Vianca Diaz
Vianca Diaz is a Help Desk Support Technician at EIS Consulting Group, where she has worked since 2021. She has previous experience in various roles, including Operations & Data Quality Specialist and Customer Support Specialist at PriceSpider, and holds a Bachelor of Arts in Computer and Information Systems from Azusa Pacific University.
Work at EIS Group
Vianca Diaz has been employed at EIS Consulting Group as a Help Desk Support Technician since 2021. In this role, she provides technical assistance and support to users, addressing issues related to hardware and software. Her responsibilities include troubleshooting problems, resolving user inquiries, and ensuring the smooth operation of IT services within the organization.
Previous Experience at PriceSpider
Before joining EIS Consulting Group, Vianca Diaz worked at PriceSpider in various roles. She served as an Operations & Data Quality Specialist from 2020 to 2021 for 11 months, where she focused on maintaining data integrity and operational efficiency. Additionally, she held the position of Customer Support Specialist for 6 months in 2021, providing assistance to customers and addressing their concerns.
Internship Experience at Azusa Pacific University
Vianca Diaz gained valuable experience as a Data Logistics Intern at Azusa Pacific University from 2019 to 2020. During her internship, she was involved in managing data logistics and supporting the university's operational needs. She also worked as a Regional Support Technician at the same institution for one year, where she provided technical support to students and staff.
Education and Expertise
Vianca Diaz earned a Bachelor of Arts in Computer and Information Systems from Azusa Pacific University, completing her studies from 2016 to 2020. This educational background provided her with foundational knowledge in computer systems, data management, and technical support, which she applies in her current and previous roles.
Early Career at New Avon
Vianca Diaz began her professional career as an Office Assistant/Sales Associate at New Avon, where she worked for 8 months from 2017 to 2018. In this role, she assisted with administrative tasks and supported sales operations, gaining early experience in customer service and office management.