Alex Mandel, MBA
About Alex Mandel, MBA
Alex Mandel is a Renewals Manager in Customer Success with an MBA from Claremont Graduate University. He has extensive experience in customer success roles across various companies, including Elation Health and PatientPop Inc.
Work at Elation Health
Alex Mandel currently serves as the Renewals Manager in the Customer Success department at Elation Health, a role he has held since 2022. Prior to this position, he worked as a Team Lead in Customer Success from 2021 to 2022. His experience at Elation Health also includes a brief tenure as a Customer Success Manager in 2021. His contributions have focused on enhancing customer relationships and ensuring successful renewals.
Education and Expertise
Alex Mandel holds a Master of Business Administration (MBA) from Claremont Graduate University. He also completed his undergraduate studies at the University of California, Santa Cruz, where he earned a Bachelor of Arts degree. His educational background provides a solid foundation for his roles in customer success and management.
Background
Before joining Elation Health, Alex Mandel accumulated significant experience in customer success roles across various organizations. He worked at Airvet as Manager of Customer Success for 10 months in 2020. His career also includes positions at PatientPop Inc., where he served as Customer Success Manager and Customer Success Lead from 2016 to 2020. Additionally, he worked at Transform Group as an Account Manager from 2013 to 2016 and at Pension Consulting Alliance, LLC as an Analyst from 2012 to 2013.
Professional Experience
Alex Mandel's professional journey includes diverse roles in customer success and management. At PatientPop Inc., he progressed from Customer Success Manager to Customer Success Lead, demonstrating his capability in managing customer relationships. His earlier experience at Transform Group and Pension Consulting Alliance, LLC provided him with analytical and account management skills that have contributed to his success in customer-focused roles.