Cameron Leeds
About Cameron Leeds
Cameron Leeds is a Senior Software Engineer at Elation Health with extensive experience in software development and technical support. He has held various roles in organizations such as Tin Roof, Cox Communications, and Georgia State University, contributing to team performance and operational improvements.
Work at Elation Health
Cameron Leeds has been employed at Elation Health as a Senior Software Engineer since 2018. In this role, he contributes to the development and maintenance of software solutions that support healthcare providers. His responsibilities include collaborating with cross-functional teams to enhance system performance and user experience.
Previous Experience in Software Engineering
Before joining Elation Health, Cameron worked in various technical roles. He served as a System Integration and Site Reliability Engineer at Sharecare, Inc. from 2017 to 2018. Prior to that, he was a Technical Support Manager at Tin Roof Software, contracted to Cox Communications, from 2016 to 2017. His experience also includes roles as a Technical Product Manager at CulturaLink and as a Lead Technical Support Engineer at Inform, Inc.
Education and Expertise
Cameron Leeds earned a Bachelor of Arts in Economics from Georgia State University, completing his studies from 2008 to 2012. His educational background provides a foundation for his analytical skills and problem-solving abilities in software engineering and technical support.
Background in Technical Support and Analysis
Cameron has a strong background in technical support and analysis. He worked as a Technical Support Specialist at TMP Worldwide from 2013 to 2015 and as an Analyst at IDology from 2012 to 2013. His role involved providing insights and support to enhance operational efficiency and customer satisfaction.
Achievements in Operational Support
During his tenure at Cox Communications, Cameron managed a team of 22 Support Engineers, focusing on operational support for the Video team. He played a key role in transitioning the company from a proprietary Wiki to 'Right Answers', which improved customer self-service channels through the use of AI and ML technologies.