Jennifer Lay
About Jennifer Lay
Jennifer Lay is a Billing Team Lead at Elation Health, where she has worked since 2022. She has a diverse background in billing and account management, with previous roles at Phreesia and Interior Felt Inc.
Current Role at Elation Health
Jennifer Lay serves as the Billing Team Lead at Elation Health, a position she has held since 2022. In this role, she oversees billing operations and ensures efficient processing of billing tasks. Her leadership contributes to the overall effectiveness of the billing department, supporting the company's commitment to providing quality healthcare services.
Previous Experience at Phreesia
Jennifer Lay worked at Phreesia from 2014 to 2017, where she held multiple roles. Initially, she served as a Product Specialist for three years, focusing on product management and client support. After that, she transitioned to the role of Inventory Control Specialist for one year, followed by a position as Billing Specialist for 11 months in 2018. Her diverse experience at Phreesia equipped her with a comprehensive understanding of billing and product operations.
Professional Background
Before her tenure at Elation Health, Jennifer Lay worked as an Account Manager at Interior Felt Inc. from 2019 to 2021. In this role, she managed client accounts and facilitated communication between clients and the company. Additionally, she gained experience as a Medical Assistant at Appletree Medical Group from 2012 to 2014, where she supported healthcare professionals in patient care.
Education and Qualifications
Jennifer Lay studied at Algonquin College of Applied Arts and Technology, where she achieved a qualification in Human Resource Management. She also attended Carleton University, earning a degree in Sociology. Her educational background provides her with a solid foundation in both human resources and social sciences, enhancing her professional capabilities.