Leanna Syrimis
About Leanna Syrimis
Leanna Syrimis serves as the Tier 3 Technical Support Engineering Team Manager at Elation Health, where she has worked since 2022. She has held various roles in technical support and management, with previous experience at Project Lighthouse and Georgetown University.
Current Role at Elation Health
Leanna Syrimis serves as the Tier 3 Technical Support Engineering Team Manager at Elation Health. She has held this position since 2022. In this role, she oversees technical support operations, ensuring high-quality service delivery to clients. Her responsibilities include managing a team of technical support specialists and implementing strategies to improve support processes.
Previous Experience at Elation Health
Leanna Syrimis has extensive experience at Elation Health, having worked in various technical support roles. She began as a Tier 1 Customer Support Specialist from 2018 to 2020, then progressed to Tier 2 Technical Support Specialist for six months in 2020. Following that, she served as Tier 2 Technical Support Team Lead from 2020 to 2021, and then as Tier 2 Technical Support Team Manager from 2021 to 2022.
Experience at Project Lighthouse
Leanna Syrimis held multiple positions at Project Lighthouse. In 2016, she worked as the Director of Development for four months. She later served as Executive Director for one month in 2018. Additionally, she was the President from 2017 to 2018 and held the role of Director of Education for four months in 2017. Her roles involved leadership and development initiatives within the organization.
Educational Background
Leanna Syrimis studied at Georgetown University, where she earned a Bachelor of Science (B.S.) in Foreign Service, focusing on Culture and Politics, from 2014 to 2018. She also attended Archbishop Mitty High School from 2010 to 2014, completing her secondary education.
Internship Experience
Leanna Syrimis gained valuable experience through various internships. She worked as a Financial Analyst Intern at Hedge Trackers for one month in 2016 and as a Media Intern at the same company from 2016 to 2017. Additionally, she completed a Summer Undergraduate Internship at KPMG Cyprus for one month in 2016. These roles provided her with insights into financial analysis and media operations.