Autumn Faggett
About Autumn Faggett
Autumn Faggett is a Social Media Analyst at Electrify America, where she has worked since 2021. She specializes in social media management, public engagement, and crisis communication, leveraging her background in communication and media studies.
Work at Electrify America
Autumn Faggett has served as a Social Media Analyst at Electrify America since 2021. In this role, she utilizes publishing, engagement, and analytic tools within Social Studio to manage the company's social media presence. Based in Auburn Hills, Michigan, she formulates public responses to various stakeholders, including influencers, journalists, and partners such as government organizations and electric vehicle manufacturers. Her responsibilities also include assisting with crisis management and addressing negative news communication.
Previous Experience in Digital Marketing
Before joining Electrify America, Autumn Faggett worked as a Digital Marketing Manager at WeTalkRadio Network from 2020 to 2022. In this position, she focused on enhancing the network's digital presence and marketing strategies. Prior to that, she was a Content Writer at Datalus Pictures from 2018 to 2020, where she contributed to content creation and strategy.
Education and Expertise
Autumn Faggett earned a Bachelor's degree in Communication and Media Studies from the University of North Texas. Her educational background provides a solid foundation for her work in social media analysis and digital marketing, equipping her with the skills necessary for effective communication and media management.
Social Media Management Skills
In her role at Electrify America, Autumn Faggett documents customer feedback and complaints using Salesforce, ensuring that necessary escalations are handled appropriately. She also writes bimonthly weekend social media summary reports for distribution to executive team members and other departments, showcasing her ability to analyze and report on social media performance.