Nicholas Terrell, M.S.
About Nicholas Terrell, M.S.
Nicholas Terrell, M.S., is a NOC Engineer at Electrify America in Reston, Virginia, with a strong background in application support and network operations. He holds a Master's degree in Cybersecurity and a Bachelor's degree in Business Management Information Systems from Norfolk State University.
Work at Electrify America
Nicholas Terrell currently serves as a NOC Engineer at Electrify America, a position he has held since 2020. Based in Reston, Virginia, he is responsible for managing network operations and ensuring system reliability. His role involves applying his expertise in application support and troubleshooting to enhance operational efficiency.
Previous Experience in Technical Support
Before joining Electrify America, Nicholas Terrell worked at ADP as a Technical Support Analyst II from 2016 to 2020. In this role, he developed strong skills in application support and help desk operations. He also held the position of Technical Support Lead at Cox Communications for 9 months in 2016, where he further honed his technical support capabilities.
Education and Expertise
Nicholas Terrell earned a Master's degree in Cybersecurity from Norfolk State University, which provides him with a solid foundation for addressing security challenges in network operations. He also holds a Bachelor's degree in Business Management Information Systems from the same institution, completed between 2010 and 2014. His educational background supports his expertise in emerging technologies and software troubleshooting.
Background in Application Administration
In addition to his technical support roles, Nicholas Terrell worked as an Application Administrator at Hampton Roads Transit for 4 months in 2020. This position allowed him to apply his skills in managing applications and further contributed to his experience in the technology sector.