Karen Schmitt
About Karen Schmitt
Karen Schmitt is a Program Operations Analyst currently employed at Element Fleet Management and has extensive experience in account management and customer service roles, including a long tenure at Tessco Technologies. She is known for her efficiency, strong social skills, and commitment to exceeding customer expectations.
Work at Element Fleet Management
Karen Schmitt has been employed at Element Fleet Management as a Program Operations Analyst since 2019. In this role, she focuses on optimizing program operations and enhancing service delivery. Her tenure at Element Fleet Management spans over five years, during which she has contributed to various operational initiatives. Schmitt's commitment to efficiency and customer service aligns with the company's goals of providing exceptional fleet management solutions.
Current Role at Tessco Technologies
Since 2016, Karen Schmitt has served as a Senior Account Specialist at Tessco Technologies in Hunt Valley, Maryland. Over her eight years in this position, she has utilized her social skills to foster relationships with employees, customers, and vendors. Schmitt is dedicated to exceeding customer expectations and ensuring high-quality service, which has been a significant aspect of her role at Tessco Technologies.
Previous Experience in Customer Service
Karen Schmitt's career began at Giant Food, where she worked as a Cashier from 2008 to 2014. Following this, she joined Tessco Technologies as a Customer Welcome Specialist for seven months in 2014. She then progressed to an Account Specialist role from 2015 to 2016, and later served as a Program Manager from 2018 to 2019. These positions have equipped her with a strong foundation in customer service and account management.
Education and Expertise
Karen Schmitt studied at Kutztown University of Pennsylvania, where she earned a Bachelor of Business Administration with a focus on Marketing and Business Management from 2010 to 2014. This educational background has provided her with the knowledge and skills necessary for her roles in program operations and account management. Additionally, she is an alumnus of Susquehannock High School.
Professional Skills and Attributes
Karen Schmitt is recognized for her flexibility in job completion methods and her determination to succeed in various situations. She emphasizes efficiency in task completion and leverages her interpersonal skills to build connections within her professional environment. Schmitt's approach to her work reflects her commitment to delivering the best possible service to customers and stakeholders.