Catherine Wong
About Catherine Wong
Catherine Wong is an Application Specialist at Elemental Scientific in Singapore, where she has worked since 2020. She provides technical support, develops training materials, and creates new applications for instruments to meet customer needs.
Work at Elemental Scientific
Catherine Wong has been employed as an Application Specialist at Elemental Scientific since 2020. In her role, she provides technical support and training to customers post-installation, ensuring they utilize the company's products effectively. She also assists in developing training materials and programs aimed at enhancing the knowledge of both customers and the sales team. Additionally, she conducts product demonstrations and offers expert technical advice, which includes preparing detailed demo reports to support the sales team.
Education and Expertise
Catherine Wong studied at Sekolah Menengah Kebangsaan Kepong, where she focused on Chemistry, Biology, and Mathematics T, achieving the STPM (Malaysian Higher School Certificate) from 2011 to 2012. She furthered her education at Queen's University Belfast, earning a Bachelor's degree in Biochemistry from 2013 to 2017. Her academic background provides her with a strong foundation in scientific principles, which she applies in her current role.
Background
Catherine Wong's professional background includes various roles prior to her current position. She worked as a Campus Tour Guide and Student Guide at Queen's University Belfast from 2014 to 2015. Additionally, she completed a Student Internship at GSK in Singapore from 2015 to 2016. These experiences contributed to her skills in communication and customer engagement, which are essential in her current role as an Application Specialist.
Achievements
In her role at Elemental Scientific, Catherine Wong develops new applications for instruments based on customer and market demand. She plays a key role in delivering product training to both sales colleagues and customers, thereby enhancing their understanding and effective use of the company's offerings. Her contributions are vital in ensuring customer satisfaction and product optimization.