Bhavani Vellaichamy
About Bhavani Vellaichamy
Bhavani Vellaichamy is a Senior Process Specialist at Elevate, known for leading implementation projects and managing contract system migrations with precision.
Work at Elevate
Currently, Bhavani Vellaichamy serves as a Senior Process Specialist at Elevate. In this role, she focuses on managing Icertis and leading implementation projects. She is recognized for her ability to resolve issues promptly and maintain process flow, which contributes to operational efficiency. Additionally, she conducts application training sessions aimed at optimizing system utilization and enhancing user proficiency.
Previous Experience
Before joining Elevate, Bhavani Vellaichamy held several positions in customer service and administration. She worked as a Senior Admin Clinical Coordinator at Optum from 2015 to 2021, where she spent six years in Bengaluru, Karnataka, India. Prior to that, she was a Senior Customer Service Executive at WNS Global Services from 2012 to 2014. Her career began at Firstsource, where she worked as a Senior Customer Care Executive from 2005 to 2009.
Skills and Expertise
Bhavani Vellaichamy demonstrates a strong skill set in managing contract system migrations, particularly with Ironclad. She executes bulk and smart imports with precision to ensure seamless data transfer. Her expertise also includes leading implementation projects and fostering collaboration among team members, which enhances overall project success.
Impactful Training Sessions
In her current role, Bhavani conducts impactful application training sessions. These sessions are designed to optimize system utilization and enhance user proficiency, ensuring that team members are well-equipped to use the systems effectively. Her approach to training contributes to improved operational performance within the organization.