Halima Bojang
About Halima Bojang
Halima Bojang is a Customer Success Manager at Elevate with a background in law and extensive experience in customer service and sales roles.
Current Role at Elevate
Halima Bojang serves as a Customer Success Manager at Elevate. She has been in this role since 2021. Her responsibilities include ensuring customer satisfaction and fostering strong relationships with clients. Her experience in customer success roles equips her to effectively address client needs and enhance their overall experience with the company.
Previous Experience in Customer Success
Before joining Elevate, Halima Bojang worked as a Customer Success Manager at LexisNexis UK from 2019 to 2021. In this position, she focused on managing customer relationships and ensuring the successful implementation of services. Her prior experience at Action Coach involved market research and customer relationship management, which further developed her skills in customer engagement.
Education and Qualifications
Halima Bojang studied at the University of Winchester, where she earned a Bachelor of Laws (LLB) degree from 2015 to 2018. This educational background in law provides her with a solid foundation for understanding client needs and navigating complex customer interactions.
Work History in Sales and Customer Service
Halima has a diverse work history that includes roles in sales and customer service. She worked at IKEA in 2015 as a Sales and Customer Service representative for nine months. Additionally, she served as a Sales Specialist at Choice from 2017 to 2019, where she honed her skills in sales and customer engagement. Earlier in her career, she was a Reception Administrative Assistant at London Business Centre from 2014 to 2015.