Karan Kapoor
About Karan Kapoor
Karan Kapoor is a Customer Success Manager at Elevate Services with a background in product and applications support engineering.
Current Role at Elevate Services
Karan Kapoor serves as a Customer Success Manager at Elevate Services. He has held this position since 2018, contributing to the company's focus on enhancing customer satisfaction and ensuring the effective use of its services. His role involves managing client relationships and providing support to ensure successful product implementation.
Previous Experience in IT
Karan Kapoor has a diverse background in IT support and engineering. He worked as a Backup Admin at ITC Infotech from 2011 to 2012. He then served as a System Engineer at iGATE from 2012 to 2014. Following this, he took on the role of Senior Application Support Engineer at AgreeYa Solutions from 2016 to 2018, where he focused on application support in various industries.
Educational Background
Karan Kapoor completed his Bachelor’s Degree in Electronics & Communication Engineering at Bengal Institute of Technology from 2006 to 2010. Prior to this, he studied at St. Thomas School in Howrah from 2004 to 2006 and at The Scindia School in Gwalior from 2001 to 2004. His educational background has provided him with a solid foundation in technical skills.
Technical Skills and Expertise
Karan Kapoor possesses technical skills in SQL, Legato Backup, Recovery, and SharePoint. He has over six years of experience in product and applications support engineering and testing. His expertise includes testing and troubleshooting application issues, particularly in the FMCG and law industries.