Paula Forbes
About Paula Forbes
Paula Forbes is the Global Head of Customer Engagement at Elevate, with extensive experience in programme and portfolio management within the professional services and legal industry.
Current Role at Elevate
Paula Forbes serves as the Global Head of Customer Engagement at Elevate Flexible Legal Resourcing. In this role, she is part of the Global Leadership Team and is responsible for enhancing customer engagement strategies. She has been with Elevate since 2020, focusing on innovative solutions within the legal industry.
Previous Experience at Ernst & Young LLP
Paula Forbes held several positions at Ernst & Young LLP in London from 2006 to 2013. She started as a Senior Consultant in Human Resources, then progressed to a Manager in Advisory Services, and later became an Assistant Director in the Global Advisory People Team. Her experience at Ernst & Young contributed to her expertise in programme and portfolio management.
Entrepreneurial Ventures
Paula Forbes founded and owned Dulwich Childcare from 2013 to 2018. This venture showcased her entrepreneurial skills and initiative in establishing a successful recruitment business. Her experience in this role reflects her capability to innovate and manage operations effectively.
Educational Background
Paula Forbes studied Geography at the University of Birmingham, where she achieved a BSc (Hons). She also attended Parkstone Grammar School. Her educational background has provided her with a foundation for her career in professional services and legal industry.
Contributions to the Legal Industry
Paula Forbes has made significant contributions to the legal industry, including developing the ElevateFlex service offering. She is also involved in the Flexible Legal Talent Community at Elevate. Additionally, she authored an article discussing cost-effective collaboration with Alternative Legal Service Providers (ALSPs), demonstrating her thought leadership in the field.