Shweta Aggarwal
About Shweta Aggarwal
Shweta Aggarwal is a Software Support Engineer with experience in the telecom industry, currently working at Elevate in Gurugram, Haryana, India.
Work at Elevate
Shweta Aggarwal currently holds the position of Software Support Engineer at Elevate. She has been in this role since 2020, accumulating over two years of experience. Her responsibilities include providing technical support and troubleshooting for software-related issues. Shweta is based in Gurugram, Haryana, India, where she contributes to the company's operational efficiency.
Previous Experience at Amdocs
Prior to her current position, Shweta worked at Amdocs as a Software Support Engineer from 2016 to 2021. During her five years at Amdocs, she gained valuable experience in software support, enhancing her technical skills and understanding of the telecom industry. This role provided her with a solid foundation in addressing client needs and resolving software issues.
Education and Expertise
Shweta Aggarwal earned her Bachelor of Technology (BTech) degree in Computer Science from Graphic Era Deemed to be University, where she studied from 2012 to 2016. This educational background has equipped her with the technical knowledge necessary for her roles in software support and data analysis, particularly within the telecom sector.
Career Transition Goals
Shweta is actively seeking opportunities to transition into a Business Analyst role. Her experience in software support and data analysis positions her well for this shift, as she aims to leverage her technical skills and industry knowledge to contribute to business operations and decision-making processes.
Industry Experience
Shweta has experience in both software support and data analysis within the telecom industry. This dual expertise allows her to understand the technical aspects of software while also analyzing data to inform business strategies. Her background in the telecom sector provides her with insights into the industry's unique challenges and requirements.