Anurag Tiwari

Technical Support Engineer @ Elevate K-12

About Anurag Tiwari

Anurag Tiwari is a Technical Support Engineer with expertise in AWS and Python, specializing in scripting and ticketing tools. He has experience in application installation, troubleshooting, and data extraction, and has worked for companies such as Aptech, WhiteHat Jr, and Elevate K-12.

Work at Elevate K-12

Anurag Tiwari has been employed at Elevate K-12 as a Technical Support Engineer since 2020. In this role, he focuses on providing technical assistance and support to ensure the smooth operation of educational technologies. His responsibilities include troubleshooting issues and implementing solutions to enhance user experience. He has adapted to the fast-paced environment of the organization, successfully achieving daily targets.

Education and Expertise

Anurag Tiwari holds a Bachelor of Business Administration (BBA) from the Indian Institute of Business Management & Studies, where he studied Information Technology. His educational background includes a foundation in Science from Nirmala Convent High School, Renukoot. He possesses expertise in AWS and Python, with a focus on scripting and ticketing tools, which supports his technical roles.

Background in Technical Support

Prior to his current position, Anurag Tiwari worked as a Technical Executive at WhiteHat Jr for four months in 2020. He also served as a System Administrator at Aptech from 2018 to 2020, where he gained experience in large-scale in-house application installation and troubleshooting. His background includes skills in data extraction, automation, database mirroring, and managing SQL jobs.

Experience in Fast-Paced Environments

Anurag Tiwari has demonstrated the ability to adapt to fast-paced startup environments characterized by undefined Key Result Areas (KRAs). His experience in these settings has equipped him with the skills to meet daily targets and effectively manage technical challenges.

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