Heather Sonenshein
About Heather Sonenshein
Heather Sonenshein is a Manager of Learning Delivery at Elevate K-12, where she has worked since 2022. She has extensive experience in training and development, having held various managerial roles in the restaurant and education sectors.
Current Role at Elevate K-12
Heather Sonenshein serves as the Manager of Learning Delivery at Elevate K-12, a position she has held since 2022. In this role, she focuses on designing and implementing learning curricula tailored for various functions, including Sales, Operations, Customer Excellence, and Enterprise. She has developed cross-functional partnerships to enhance training effectiveness and has facilitated professional development sessions specifically for new managers. Additionally, she coaches sales and operational teams to improve performance and has conducted onboarding for over 150 new employees, ensuring a welcoming experience.
Previous Experience in Training and Development
Before her current position at Elevate K-12, Heather Sonenshein held several roles in training and development across various organizations. She worked as a Training Specialist in Talent Development at Elevate K-12 from 2021 to 2022. Prior to that, she was the Training General Manager at Roti Modern Mediterranean from 2018 to 2019 and the Regional Training Manager at Wow Bao from 2019 to 2020. Her extensive background in training includes a decade-long tenure as the Training and Development Manager at Potbelly Sandwich Works.
Background in Management
Heather Sonenshein has a solid foundation in management, having held various managerial positions throughout her career. She was the General Manager at Potbelly Sandwich Works from 2016 to 2017 and previously served as the New Shop Opening Coordinator from 2014 to 2016. Additionally, she worked as a Manager at Chili's from 2001 to 2004. These roles have equipped her with skills in leadership, team development, and operational management.
Educational Qualifications
Heather Sonenshein earned her Bachelor of Arts degree in Clothing Design from Southern Illinois University, Carbondale, where she studied from 1996 to 2000. This educational background has contributed to her diverse skill set and ability to approach training and development from a unique perspective.
Experience in Fitness Instruction
In addition to her roles in training and management, Heather Sonenshein is also a WERQ Dance Fitness Instructor, a position she has held since 2021. She previously worked as a Licensed Zumba Instructor from 2018 to 2022. Her involvement in fitness instruction showcases her commitment to personal development and community engagement.