Brittney Ciesa
About Brittney Ciesa
Brittney Ciesa is a Support Specialist and MSQA Project Manager at EliseAI, with a diverse background in customer support, quality assurance, transcription, and dance instruction.
Current Roles at EliseAI
Brittney Ciesa is currently employed at EliseAI, where she holds dual roles as a Support Specialist and MSQA Project Manager. Her responsibilities in these positions likely involve overseeing project quality and providing customer support, crucial for maintaining service standards and client satisfaction.
Position at SketchedNeo
In addition to her roles at EliseAI, Brittney Ciesa also works at SketchedNeo as a Site Admin/Graphics professional. This position involves managing website administration responsibilities while contributing to graphic design tasks, showcasing her versatility and expertise in digital content management.
Past Experience at EliseAI
Brittney Ciesa has an extensive work history with EliseAI. She has previously served as a Customer Support Analyst, AI Trainer, AIT Trainer, and Tagger between 2021 and 2022. These roles involved varied responsibilities from customer support to artificial intelligence training and tagging, indicating her adaptable skill set in technology and client support.
Experience in Quality Assurance and Transcription
From 2016 to 2021, Brittney Ciesa worked at TranscribeMe as a Quality Assurance Specialist and Transcriptionist. Her five-year tenure in these roles provided her with significant experience in quality assurance processes and the nuances of transcription work, laying a strong foundation for her expertise in maintaining accuracy and quality in digital content.
Educational Background
Brittney Ciesa pursued her higher education at Winthrop University, achieving a Bachelor of Science (BS) in Chemistry from 2016 to 2019. Before that, she studied at the University of South Carolina-Lancaster, where she earned an Associate of Science (AS) from 2013 to 2015. Her education in chemistry reflects a strong analytical mindset, essential for her various professional roles.