Rachel Malette, Pmp
About Rachel Malette, Pmp
Rachel Malette is the Vice President of Revenue Operations at EMARKETER, where she has worked since 2023. With extensive experience in sales operations and a focus on efficiency and change, she has held various roles in notable companies, including Verizon Wireless and Tubular Labs.
Current Role at EMARKETER
Rachel Malette serves as the Vice President of Revenue Operations at EMARKETER, a position she has held since 2023. In this role, she focuses on enhancing revenue strategies and operational efficiencies within the organization. Her responsibilities include overseeing revenue generation processes and ensuring alignment with the company's growth objectives.
Previous Experience in Revenue Operations
Prior to her current role, Rachel Malette held various positions that contributed to her expertise in revenue operations. She worked at Tubular Labs as the Director of Revenue Operations from 2021 to 2023. Additionally, she served as the Senior Director of Sales Operations & Demand Generation at Cloud Academy, Inc. from 2018 to 2020. Her experience spans multiple organizations, where she has consistently focused on driving revenue growth and operational efficiency.
Background in Sales Operations
Rachel Malette has extensive experience in sales operations, having worked in various capacities at Verizon Wireless. Her roles included Supervisor of Sales Operations from 2010 to 2016 and Account Liaison from 2003 to 2005. She also served as a Business Sales Associate and Coordinator in the Business Service Center during her tenure at Verizon. This background has provided her with a solid foundation in managing sales processes and improving customer satisfaction.
Education and Expertise
Rachel Malette earned a Bachelor of Arts in International Business from Ashford University. Her academic background complements her professional experience, particularly in understanding the sales life cycle in subscription-based models. She has developed expertise in reducing churn while fostering growth in both new and existing business.
Focus on Efficiency and Change Management
Rachel Malette is passionate about creating efficiencies and driving change within organizations. She has a strong focus on employee development and client cost containment. Throughout her career, she has successfully implemented strategies that lead to revenue growth, cost reduction, and improved customer satisfaction feedback.