Amber Martin
About Amber Martin
Amber Martin is a Medicare Product Manager at EmblemHealth, where she oversees the accuracy of software data entry for Medicare plans. With a background in business analysis and process improvement, she has held various roles in the healthcare and finance sectors.
Current Role at EmblemHealth
Amber Martin serves as the Medicare Product Manager at EmblemHealth, a position she has held since 2020. In this role, she manages the software data entry of all Medicare plans, ensuring accuracy within designated deadlines. Martin tracks and reports the status of tasks and deliverables for the Medicare Products Team, as directed by the Director of Medicare Products. She also coordinates and manages quality control activities related to Annual Regulatory Mailings and Annual Bid Submission for Medicare products.
Previous Experience in Healthcare
Prior to her current role, Amber Martin worked at Horizon Blue Cross Blue Shield of New Jersey in various capacities. She served as a Business Analyst II in Workforce Management from 2016 to 2018, and as a Premium Reconciliation Analyst from 2011 to 2013. Additionally, she worked as a Medicare Analyst from 2013 to 2016. These roles provided her with extensive experience in healthcare operations and analysis.
Background in Financial Services
Amber Martin has a background in financial services, having worked at several institutions before her roles in healthcare. She was a Branch Operations Manager at JPMorgan Chase & Co. for one year in 2006-2007. Additionally, she served as a Senior Research Specialist at Interactive Data from 2007 to 2011 and as a Financial Sales Consultant II at PNC Bank from 2002 to 2006. These positions contributed to her analytical and operational skills.
Education and Professional Development
Amber Martin is currently studying at Rutgers University, focusing on Data Science, and has achieved certification in this field since 2020. She also holds a degree in Business Finance from New Jersey City University. Her educational background supports her analytical capabilities and enhances her expertise in managing Medicare products.
Process Improvement Expertise
In her roles, Amber Martin utilizes Six Sigma tools to identify process improvement opportunities. She focuses on reducing waste and defects by streamlining processes. Her responsibilities include providing oversight over business requirements, issue management, and user acceptance testing (UAT) activities, which involve reviewing and managing business requirement documents, issue logs, and defect tracking.