Ashley Shea
About Ashley Shea
Ashley Shea is a Senior Sales Operations Specialist at EmblemHealth, with a diverse background in sales operations and account management across several companies, including Zelis and Philips Lifeline. She holds a Master's Degree in Healthcare Administration and a Bachelor's Degree in Business Administration.
Work at EmblemHealth
Ashley Shea currently holds the position of Senior Sales Operations Specialist at EmblemHealth, where she has been employed since 2022. In her role, she collaborates with the sales team to analyze GeoAccess reports using Quest Analytics. This work enhances the accuracy of network sales support, contributing to the overall effectiveness of the sales operations.
Previous Experience at Zelis
Ashley Shea worked at Zelis in various roles, starting as an Account Manager Associate from 2020 to 2021 for 10 months. She then transitioned to the role of Corrected Claim Resolution Analyst from 2021 to 2022, again for 10 months. In these positions, she gained experience in claims management and resolution processes, contributing to the efficiency of the operations.
Career at Philips Lifeline
Ashley Shea's career at Philips Lifeline spanned multiple roles from 2007 to 2020. She began as a Personal Response Associate, then served as a Customer Service Representative from 2010 to 2013. Following this, she worked as a Business Relationship Manager from 2013 to 2015 and as a Transition Manager from 2015 to 2018. Most recently, she was a Billing Data Analyst from 2018 to 2020. Throughout her tenure, she developed a strong foundation in customer service, business relationships, and data analysis.
Education and Expertise
Ashley Shea holds a Master’s Degree in Healthcare Administration from Southern New Hampshire University. She also earned a Bachelor’s Degree in Business Administration, Management and Operations from Becker College. Her educational background supports her expertise in sales operations and healthcare management, equipping her with the necessary skills for her current role.
Achievements in Claims Evaluation
During her career, Ashley Shea successfully evaluated thousands of claims for settlement during the yearly reconciliation process. She completed this task within two months, demonstrating her efficiency and attention to detail in claims management.