Calie Patterson

Customer Service Representative @ EmblemHealth

About Calie Patterson

Calie Patterson is a Customer Service Representative at EmblemHealth, with a diverse background in various roles including patient care and sales. She studied Nursing Practice and Business Management, and has held positions in organizations such as Apicha Community Health Center and Cablevision.

Work at EmblemHealth

Calie Patterson has been employed at EmblemHealth as a Customer Service Representative since 2022. In this role, she engages with customers to address inquiries, provide information about health plans, and assist with service-related issues. Her experience in customer service enhances her ability to support members effectively.

Education and Expertise

Calie Patterson studied at CUNY Hostos Community College, focusing on Nursing Practice, where she achieved certification as a Patient Care Technician in 2014. She also attended The City College of New York, earning an Associate of Applied Science in Business Management from 1991 to 1994. Additionally, she completed her high school education at Martin Luther King H.S., obtaining a diploma.

Background

Calie Patterson has a diverse professional background, having worked in various roles across multiple industries. Her career includes positions in customer service, healthcare, retail, and management. She has held roles such as Branch Manager at Labor Ready and Assistant Manager at Regal Entertainment Group, showcasing her leadership skills.

Previous Employment Experience

Prior to her current role, Calie Patterson accumulated extensive experience in customer-facing positions. She worked as an Outreach & Enrollment Specialist and Transgender Health Patient Navigator at Apicha Community Health Center. Her earlier roles include working as a Sales Consultant at Raymour & Flanigan Furniture and a Bank Teller at Astoria Federal Savings.

Career Progression

Calie Patterson's career progression reflects her adaptability and commitment to professional growth. Starting as a Sales Person at Century 21 Department Stores in the mid-1990s, she transitioned through various roles, including office support and patient care technician positions, before advancing to her current role at EmblemHealth.

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