Catalina Bouknight
About Catalina Bouknight
Catalina Bouknight is a Quality Assurance Analyst specializing in Grievance and Appeal at EmblemHealth, where she has worked since 2012. She holds a Bachelor's degree in Health Services Administration from Florida International University.
Work at EmblemHealth
Catalina Bouknight has worked at EmblemHealth since 2008. She began her tenure as a Senior Analyst in the Grievance and Appeal department, where she contributed for four years. In 2012, she transitioned to the role of Quality Assurance Analyst in the same department. Over her 12 years at EmblemHealth, she has been involved in ensuring the quality of grievance and appeal processes, focusing on compliance and efficiency in operations.
Education and Expertise
Catalina Bouknight earned a Bachelor's degree in Health Services Administration from Florida International University. She attended the university from 2001 to 2006, completing a five-year program. Her educational background provides her with a solid foundation in health services, which supports her roles in quality assurance and grievance management.
Background
Before joining EmblemHealth, Catalina Bouknight worked as an Administrative Assistant at Llorens Pharmaceutical International Division Inc for 11 months in 2006. This early experience in the pharmaceutical sector contributed to her understanding of healthcare operations and administrative functions, which are relevant to her current roles.
Professional Experience
Catalina Bouknight has accumulated significant experience in the healthcare sector, particularly in grievance and appeal processes. Her roles at EmblemHealth have allowed her to develop expertise in quality assurance, focusing on improving operational standards and ensuring compliance with regulatory requirements.