Cheryce R.
About Cheryce R.
Cheryce R. is a Medicare Product Manager at EmblemHealth with over 20 years of experience in the healthcare industry. She has a strong background in strategic planning, product development, and effective communication, contributing to increased membership retention.
Work at EmblemHealth
Cheryce R. has been employed at EmblemHealth since 2000, holding various positions over the years. She began her career as a Customer Service Call Center Manager, a role she fulfilled for ten years until 2010. Following this, she worked as a Business Analyst and Customer Service representative from 2010 to 2013. Since 2013, she has served as a Medicare Product Manager, focusing on product development and strategic planning. Her tenure at EmblemHealth spans over two decades, during which she has developed and led initiatives that improved membership retention.
Education and Expertise
Cheryce R. studied at Virginia State University, where she gained foundational knowledge that supports her career in the healthcare industry. Her expertise includes strong analytical skills that contribute to strategic planning and product development. She has extensive experience managing various operational areas within healthcare, which enhances her effectiveness in her current role as a Medicare Product Manager.
Background
Before joining EmblemHealth, Cheryce R. worked at Northwell Health as a Customer Service Call Center Supervisor from 1997 to 2000. This role provided her with valuable experience in customer service operations within the healthcare sector. Her career path reflects a consistent focus on improving customer service and operational efficiency, which has been a significant aspect of her roles at EmblemHealth.
Achievements
Cheryce R. has a proven track record of effective communication across EmblemHealth, which has fostered team building and cultivated relationships within the organization. Her leadership in product initiatives has led to significant increases in membership retention, demonstrating her impact on the company's growth and stability in the Medicare sector.