Corinne Sinclair
About Corinne Sinclair
Corinne Sinclair serves as the Director of Operational Quality, Appeals & Grievances at EmblemHealth/ConnectiCare, bringing over 15 years of experience in the managed care industry. She holds multiple degrees, including a Bachelor of Business Administration and a Master of Business Administration, and has a strong focus on regulatory compliance and service quality.
Work at EmblemHealth
Corinne Sinclair currently serves as the Director of Operational Quality, Appeals & Grievances at EmblemHealth/ConnectiCare. She has held this position since 2021, contributing to the organization from the United States. Prior to this role, she worked at EmblemHealth/ConnectiCare as the Director of Medicare Compliance from 2011 to 2015. Her tenure at EmblemHealth reflects her commitment to enhancing operational quality and managing appeals and grievances effectively.
Previous Experience at ConnectiCare
Before joining EmblemHealth, Corinne Sinclair worked at ConnectiCare as the Director of Appeals & Grievances from 2015 to 2021. During her six years in this role, she was based in Farmington, CT. Her responsibilities included overseeing the appeals process and ensuring compliance with regulatory standards, which contributed to her expertise in operational quality.
Background in Quality Assurance
Corinne Sinclair has a solid foundation in quality assurance, having worked as the Manager of Quality Assurance at Group Health, Inc. from 1998 to 2006. This eight-year experience in New York, NY, allowed her to develop skills in process management and service quality, which are essential in the managed care industry.
Education and Expertise
Corinne Sinclair holds a Bachelor of Business Administration (BBA) in Business Administration and Management from Andrews University, and a Bachelor of Science (BS) in Nutrition from City University of New York-Herbert H. Lehman College. Additionally, she earned a Master of Business Administration (MBA) in Accounting from Pace University - Lubin School of Business. Her diverse educational background supports her extensive experience in regulatory compliance and operational quality.
Professional Skills and Contributions
Corinne Sinclair possesses a strong background in process management and has contributed to operational quality improvements within the managed care sector. Her extensive experience in regulatory compliance and service quality has positioned her as a knowledgeable leader in her field, particularly in managing appeals and grievances effectively.