Danny Kerry
About Danny Kerry
Danny Kerry is a Desktop Support Technician with over a decade of experience at EmblemHealth in Manhattan, NY. He has a diverse background in IT roles, including programming and support positions at Derbyshire County Council and NYU Langone Medical Center.
Work at EmblemHealth
Danny Kerry has been employed at EmblemHealth as a Desktop Support Technician since 2013. His role involves deploying software using CA ITCM and contributing to the company knowledge base by updating and resolving service tickets. He has accumulated over 11 years of experience in this position, working from the Water St location in Manhattan, NY.
Previous Experience at NYU Langone Medical Center
Before joining EmblemHealth, Danny Kerry worked as a contractor at NYU Langone Medical Center for six months in 2012 to 2013. This role provided him with valuable experience in a healthcare environment, enhancing his technical support skills.
Career at Derbyshire County Council
Danny Kerry held multiple positions at Derbyshire County Council. He served as a Programmer from 2006 to 2007, a Senior IT Officer from 2005 to 2006, a Lead Technician from 2009 to 2011, and a Software Engineer from 2007 to 2009. Additionally, he worked as a Clerical Officer and an ICT Officer from 2000 to 2005. His diverse roles contributed to his extensive IT knowledge and problem-solving capabilities.
Education and Expertise
Danny Kerry studied at Chesterfield College, where he achieved a BTEC Higher National Diploma in Computing, focusing on Business Information Technology from 2004 to 2007. He also attended The Coaching Academy, earning a Diploma in Personal Coaching and an NLP Practitioner certification between 2010 and 2012. His education has equipped him with both technical and coaching skills.
Technical Contributions and Projects
Danny Kerry was part of the Windows 7 migration team, responsible for upgrading all desktops and laptops from Windows XP to Windows 7. He actively engages in researching and developing solutions to complex IT problems, showcasing his commitment to improving IT processes and support.