Dexter John
About Dexter John
Dexter John is an Eligibility Specialist at EmblemHealth, where he has worked for 20 years, effectively verifying membership status using reports and data systems. He holds an Associate of Arts and Sciences degree in Computer Science from Kingsborough Community College and has extensive experience in managing eligibility requests and data discrepancies.
Work at EmblemHealth
Currently, Dexter John serves as an Eligibility Specialist at EmblemHealth, a position he has held since 2004. In this role, he effectively utilizes reports, data files, and systems to verify membership status. He has extensive experience managing eligibility requests through email and telephone communication. Dexter is responsible for coordinating eligibility information to ensure accurate electronic transfer to the appropriate departments. His work involves analyzing data discrepancies and following up with both internal and external contacts to resolve issues.
Previous Experience at QuikTrip
Prior to his current role, Dexter John worked as a Manager at QuikTrip from 2002 to 2004. During his two years in this position, he gained valuable management experience that contributed to his professional development. This role helped him build skills in leadership and operational management, which he later applied in his career at EmblemHealth.
Education and Expertise
Dexter John studied at Kingsborough Community College, where he pursued a degree in Computer Science. He achieved an Associate of Arts and Sciences (AAS) from 1996 to 1998. His educational background provides him with a strong foundation in technical skills, which he applies in his current role as an Eligibility Specialist, particularly in data management and system utilization.
Skills and Responsibilities
Dexter John possesses strong skills in analyzing and following up on data discrepancies and rejections. He demonstrates proficiency in manually entering data into Qcare for enrollment and demographic updates. His responsibilities include ensuring the accuracy of eligibility information and facilitating its electronic transfer to the correct departments, which is essential for maintaining effective operations within EmblemHealth.