Efrain Reyes
About Efrain Reyes
Efrain Reyes serves as a Support Desk Analyst at EmblemHealth, where he has worked for 20 years since 2004. He currently holds the position of Senior Support Desk Analyst.
Work at EmblemHealth
Efrain Reyes has been employed at EmblemHealth since 2004. He holds the position of Support Desk Analyst and has served in this role for 20 years. His responsibilities include providing technical support and assistance to users within the organization, ensuring that IT systems operate efficiently.
Current Role and Responsibilities
In his current role as Sr. Support Desk Analyst, Efrain Reyes is responsible for managing support requests and troubleshooting issues related to IT services. He plays a crucial role in maintaining user satisfaction by resolving technical problems and providing guidance on software and hardware usage.
Professional Experience
Efrain Reyes has accumulated extensive experience in IT support over his 20 years at EmblemHealth. His long tenure indicates a deep understanding of the organization's systems and user needs, contributing to effective problem-solving and support strategies.