Glen W.
About Glen W.
Glen W. is a Senior Reporting Analyst at EmblemHealth, where he has worked since 2008. He has a background in journalism from New York University and has experience in data reporting and system administration.
Work at EmblemHealth
Glen W. has been employed at EmblemHealth since 2008, serving as a Senior Reporting Analyst for 16 years in New York, NY. In this role, he acts as a direct liaison between users and system administrators, facilitating the implementation and testing of various projects. His responsibilities include mentoring and training case coordinators and non-technical staff in reporting procedures and system usage. Prior to his current position, he worked as a Correspondence Imaging Associate at EmblemHealth from 2007 to 2008 for 10 months.
Previous Experience at Citi
Before joining EmblemHealth, Glen W. worked at Citi in various capacities. He served as an Imaging Specialist for 10 months in 2004, followed by a role as an Imaging Coordinator from 2005 to 2007 for 2 years. Both positions were based in New York, NY, where he gained experience in imaging processes and data management.
Education and Expertise
Glen W. studied at New York University, where he achieved a degree in Journalism. He has developed expertise in using Crystal Reports and EmblemHealth’s proprietary systems, including Siebel and ESAWS, for data reporting. His analytical skills enable him to interpret statistical information to produce weekly dashboards, monthly metrics, and ad-hoc reports.
Mentorship and Training
In his current role at EmblemHealth, Glen W. is involved in mentoring and training case coordinators and non-technical staff. He focuses on enhancing their understanding of reporting procedures and system usage, contributing to the overall efficiency and effectiveness of the team.
Voice Over Talent Preparation
Glen W. has embarked on training and preparation for a career as a voice over talent. This initiative reflects his interest in expanding his professional skills beyond his current analytical role.