Jarrett Carter
About Jarrett Carter
Jarrett Carter is a Quality Assurance Specialist with extensive experience in healthcare and customer service. He holds an Associate's degree from Fortis College and has worked in various roles at HealthCare Partners, IPA, and EmblemHealth.
Work at EmblemHealth
Jarrett Carter has been employed at EmblemHealth since 2016, serving as a Quality Assurance Specialist. In this role, he is responsible for ensuring the quality and accuracy of services provided by the organization. His tenure at EmblemHealth spans over eight years, during which he has contributed to the enhancement of operational standards and compliance with industry regulations.
Previous Experience in Quality Assurance
Prior to his current position, Jarrett Carter worked at HealthCare Partners, IPA, where he held multiple roles. He served as a Quality Assurance Auditor from 2013 to 2016, focusing on evaluating and improving service quality. Additionally, he worked as an Accountable Care Advocate for five months in 2012 and as a Customer Service Representative from 2012 to 2013, gaining valuable experience in healthcare operations.
Education and Expertise
Jarrett Carter earned an Associate's degree in Medical Administrative/Executive Assistant and Medical Secretary from Fortis College, completing his studies online between 2009 and 2011. This educational background has equipped him with the necessary skills and knowledge to excel in the healthcare industry, particularly in quality assurance and administrative roles.
Background in Customer Service and Management
Before entering the healthcare field, Jarrett Carter gained experience in customer service and management. He worked at The Home Depot as a Line Manager from 2007 to 2011, where he developed leadership and operational skills. Additionally, he provided office support at Mirage Insurance LLC from 2005 to 2007, further enhancing his administrative capabilities.