Jennifer De Luca
About Jennifer De Luca
Jennifer De Luca is a Customer Advocate currently employed at EmblemHealth in Melville, New York, where she has worked since 2016. She has extensive experience in customer service and provider relations, having held positions at Elderplan Inc and Quality Healthcare NY.
Work at EmblemHealth
Jennifer De Luca has served as a Customer Advocate at EmblemHealth since 2016. In this role, she engages with clients to address their needs and concerns, ensuring a high level of customer satisfaction. Her experience in this position spans over eight years, during which she has developed a strong understanding of the healthcare industry and customer service best practices.
Current Role at Elderplan Inc
Since 2017, Jennifer De Luca has worked as a Provider Services Specialist at Elderplan Inc in Brooklyn, New York. In this role, she focuses on supporting healthcare providers and facilitating effective communication between them and the organization. Her tenure at Elderplan has contributed to her expertise in provider relations and customer service.
Previous Experience in Healthcare
Before her current roles, Jennifer De Luca worked at Quality Healthcare NY as a Consumer Representative for seven months in 2017. She also gained experience at Slomin's, Inc. as a Customer Care representative from 2014 to 2016. These positions provided her with foundational skills in customer service and consumer advocacy within the healthcare sector.
Education and Expertise
Jennifer De Luca studied at Queensborough Community College, where she focused on Meeting and Event Planning from 2001 to 2003. This educational background has equipped her with skills in organization and communication, which are essential in her roles within the healthcare industry.