Jiajun Wu
About Jiajun Wu
Jiajun Wu is a Customer Service Advisor with extensive experience in billing processing and tax assistance. He has worked at Fidelis Care since 2016 and H&R Block since 2015, and he holds a Bachelor's degree in Business Administration and a Master's degree.
Current Employment at Fidelis Care
Jiajun Wu has been employed at Fidelis Care since 2016, serving as a billing processor. This role has been based in Queens, New York, where he has accumulated eight years of experience in the healthcare billing sector. His responsibilities likely involve managing billing inquiries, processing claims, and ensuring accurate financial transactions for clients.
Current Role at H&R Block
Since 2015, Jiajun Wu has worked as a tax associate at H&R Block in Kansas City, Missouri. With nine years of experience in this position, he is involved in assisting clients with tax preparation and filing, providing guidance on tax-related questions, and ensuring compliance with tax regulations.
Educational Background
Jiajun Wu has a comprehensive educational background. He earned a Bachelor of Business Administration from Baruch College, studying from 2011 to 2014. He furthered his education by obtaining a Master's degree from the University of Illinois at Urbana-Champaign, where he studied from 2017 to 2019. Additionally, he attended the Zicklin School of Business and CUNY New York City College of Technology, enhancing his business acumen.
Previous Experience at Gap Inc.
Before his current roles, Jiajun Wu worked at Gap Inc. as a customer representative in 2012 for eight months in New York City. In this position, he was responsible for assisting customers with inquiries, providing product information, and ensuring a positive shopping experience.