Joseph Fisher
About Joseph Fisher
Joseph Fisher is a Senior Desktop Support Analyst with extensive experience in configuring and supporting computer systems. He has worked at EmblemHealth since 2014 and previously held a position at NYC Health and Hospitals Corporation.
Work at EmblemHealth
Joseph Fisher has been employed at EmblemHealth as a Senior Desktop Support Analyst since 2014. In this role, he has contributed to enhancing IT support services within the organization. Fisher has focused on reducing user downtime by implementing Dameware software, which facilitates remote PC troubleshooting. His responsibilities include configuring software to enable database access for the Electronic Medical Records department, ensuring that critical systems remain operational and accessible.
Previous Experience at NYC Health and Hospitals Corporation
Before joining EmblemHealth, Joseph Fisher worked as a Computer Specialist at NYC Health and Hospitals Corporation from 2012 to 2013. During his tenure in Brooklyn, New York, he was involved in various IT support tasks. His experience included migrating and configuring over 900 Dell workstations and laptops to Windows 7, which streamlined the transition to a more modern operating system for the organization.
Education and Expertise
Joseph Fisher studied at Howard University, where he earned a Bachelor's Degree in Computer and Information Systems. His academic journey spanned from 1982 to 1990, providing him with a solid foundation in IT principles and practices. This educational background has equipped him with the necessary skills to excel in his roles within the technology sector.
Technical Contributions and Achievements
Throughout his career, Joseph Fisher has implemented hardware and application upgrades that have significantly increased productivity for over 50 system programmers. His technical expertise is evident in his ability to reconfigure Dell laptops for remote access using Cisco VPN, enhancing the flexibility and efficiency of remote work capabilities.