Joshua Barbour
About Joshua Barbour
Joshua Barbour is a Customer Service Representative with extensive experience in web development and client services, currently working at EmblemHealth since 2017. He has previously held positions at Commercial Web Services, Dominion Enterprises, and Rapid Response Monitoring, and holds a Bachelor's degree in Web Development from ECPI College of Technology.
Work at EmblemHealth
Joshua Barbour has been employed at EmblemHealth as a Customer Service Representative since 2017. His role involves assisting clients with their inquiries and ensuring a high level of customer satisfaction. Based in the Syracuse, New York Area, he has contributed to the company's commitment to providing quality service to its members.
Previous Experience in Customer Service
Before joining EmblemHealth, Joshua Barbour worked in various customer service roles. He served as a Customer Service Representative at Commercial Web Services from 2011 to 2013 and as a Customer Service Specialist at Rapid Response Monitoring from 2016 to 2017. These positions helped him develop strong client relations skills and a deep understanding of customer needs.
Expertise in Web Development
Joshua Barbour possesses expertise in web development, particularly in HTML, CSS, JavaScript, and JQuery. His technical skills complement his customer service roles, allowing him to effectively communicate with clients regarding web-related inquiries. His background in web development enhances his ability to address technical issues that may arise.
Education and Training
Joshua Barbour studied at ECPI College of Technology, where he earned a Bachelor's degree in Web Development from 2008 to 2011. He also attended Jefferson Forest High School. His educational background has provided him with a solid foundation in both technical skills and customer service practices.
Career at Dominion Enterprises
Joshua Barbour worked at Dominion Enterprises from 2013 to 2016. During his tenure, he held two positions: Website Builder and eDesign Specialist. These roles involved creating and managing websites, further developing his skills in web development and client services while based in Norfolk, Virginia.