Linda Antonette
About Linda Antonette
Linda Antonette serves as the Director of Contracting & Vendor Performance Management at EmblemHealth, where she has worked for over two decades in various roles focused on customer service quality and vendor management. She holds a Bachelor of Arts in Organizational Leadership from Penn State University and has a proven record of innovation in vendor performance management within the health insurance sector.
Current Role at EmblemHealth
Linda Antonette serves as the Director of Contracting & Vendor Performance Management at EmblemHealth. She has held this position since 2021 and is based in New York, United States. In this role, she oversees vendor performance and contracting strategies, leveraging her extensive experience in the health insurance industry.
Previous Positions at EmblemHealth
Linda Antonette has a long history with EmblemHealth, having worked in various roles since 1995. She was the Vendor Contracts Leader from 2019 to 2021, the Manager of Vendor Contracts from 2017 to 2019, and the Customer Experience Analysis Manager from 2008 to 2017. Additionally, she served as the Corporate Black Belt - Acting Claims Director from 2001 to 2002 and held the position of Customer Service Project Leader from 1995 to 2001.
Education and Expertise
Linda Antonette studied at Penn State University, where she earned a Bachelor of Arts (B.A.) degree in Organizational Leadership. Her educational background complements her over two decades of experience in the health insurance sector, focusing on customer service quality and vendor management.
Professional Experience in Health Insurance
With more than 20 years in the health insurance industry, Linda Antonette has developed a strong expertise in customer service quality and vendor performance management. She has a proven track record of innovation in these areas, contributing to improved operational efficiencies within the sector.
Analytical Skills and Focus Areas
Linda Antonette possesses strong analytical skills, particularly in data analysis related to call centers and claims management. Her ability to analyze and interpret data has been instrumental in her roles, enabling her to drive improvements in customer service and vendor performance.