Lisa Eng
About Lisa Eng
Lisa Eng serves as a Grievance and Appeal Specialist at Emblemhealth, a position she has held since 2015 in New York, New York. Prior to this role, she worked for 12 years as a Pharmacy Technician at CVS Pharmacy in Woonsocket, Rhode Island.
Work at EmblemHealth
Lisa Eng has been employed at EmblemHealth since 2015, serving as a Grievance and Appeal Specialist. In this role, she is responsible for managing and resolving grievances and appeals related to healthcare services. Her tenure at EmblemHealth spans over nine years, during which she has developed expertise in navigating complex healthcare regulations and ensuring compliance with industry standards. The position requires strong analytical skills and the ability to communicate effectively with members and healthcare providers.
Previous Experience at CVS Pharmacy
Prior to her role at EmblemHealth, Lisa Eng worked as a Pharmacy Technician at CVS Pharmacy from 2003 to 2015. Her twelve years of experience in this position provided her with a solid foundation in pharmaceutical practices and patient care. As a Pharmacy Technician, she was involved in dispensing medications, managing inventory, and assisting customers with their pharmaceutical needs. This experience contributed to her understanding of the healthcare system and patient advocacy.
Education and Expertise
Lisa Eng studied at the English Language Institute at the College of Staten Island, CUNY, where she focused on English Language and Literature. She completed her Bachelor's degree from 2005 to 2010. This educational background has equipped her with strong communication skills, which are essential in her current role as a Grievance and Appeal Specialist. Her academic training supports her ability to articulate complex information clearly and effectively.
Background
Lisa Eng is based in New York, New York, United States. She has a diverse professional background that includes significant experience in both pharmacy and healthcare grievance resolution. Her career path reflects a commitment to the healthcare field, with a focus on improving patient experiences and addressing their concerns.